High Agency: My Secret Weapon for Thriving as a Fintech Product Manager

Imagine navigating a ship through a stormy sea without a map or compass. That’s how it often feels being a product manager (PM) in fintech. The industry moves fast, stakes are high, and challenges are ever-evolving. Yet, amidst the chaos, one skill has been my anchor: high agency.

What is High Agency?

High agency is the ability to take charge and get things done, even when faced with uncertainty or setbacks. It’s about being proactive, resourceful, and resilient. In simpler terms, it’s like having the superpower to turn obstacles into opportunities.

Addressing the Fintech Chaos

Are you struggling to stay afloat in the ever-changing fintech ocean? You’re not alone. Many PMs grapple with the industry’s rapid evolution. But here’s a secret: high agency can be your lifeboat.

Navigating the Ever-Changing Fintech Waters

Fintech is a beast that never sleeps. With new technologies, regulations, and competitors cropping up daily, staying ahead of the curve is a Herculean task. But high agency has allowed me to remain proactive. I actively seek out information, analyze trends, and make confident decisions based on the best available data, even when things are unclear.

Did you know? According to a 2023 report by PwC, 77% of financial institutions plan to increase their fintech investments, making it one of the most dynamic sectors globally.

Building Trust with Diverse Stakeholders

In fintech, trust is currency. Working with engineers, designers, compliance officers, and C-suite executives demands a broad skill set. High agency has helped me earn trust and respect by consistently delivering results and demonstrating resourcefulness.

Quote of the Day: “Trust is built with consistency.” – Lincoln Chafee

Driving Innovation and Growth

Innovation is not a buzzword; it’s survival. High agency has empowered me to challenge the status quo, take calculated risks, and push the boundaries of what’s possible. By focusing on delivering real value to our customers, we’ve stayed ahead of the competition and driven significant growth.

How I Developed High Agency (and How You Can Too)

Taking Ownership

Don’t wait for instructions. Seek opportunities to lead, take full responsibility for your projects, and hold yourself accountable for the results. It’s like being the captain of your ship – you chart the course and steer through the storms.

Staying Curious and Proactive

Constantly ask questions, challenge assumptions, and learn new things. Seek feedback from your team and stakeholders, and don’t shy away from admitting mistakes. Remember, curiosity didn’t kill the cat; it made the PM smarter.

Embracing Challenges

View regulatory hurdles and technical complexities as opportunities to learn and grow. It’s like treating every challenge as a puzzle to be solved rather than a roadblock.

Communicating Clearly and Transparently

Clear communication is crucial. Ensure everyone is on the same page, share your vision, and keep stakeholders updated on progress and challenges. It’s like being the lighthouse guiding your team through the fog.

Focusing on Impact

Track your team’s progress but don’t get bogged down in the minutiae. Focus on the impact – are you solving real problems for customers? Are you creating value for the business? It’s about steering your ship towards meaningful destinations.

High Agency in Action: A Case Study

When launching a new peer-to-peer payment feature, we hit a major regulatory snag. Instead of throwing in the towel, I took ownership of the problem. Collaborating with our compliance team and external experts, we found a creative solution that met regulatory requirements while delivering a great user experience. The result? A successful launch that exceeded expectations.


What is high agency?

High agency is the ability to take proactive action and solve problems, even in uncertain or challenging situations. It involves resourcefulness, resilience, and a proactive attitude.

How can high agency benefit a fintech PM?

High agency allows a fintech PM to navigate rapid industry changes, build trust with diverse stakeholders, and drive innovation and growth by taking ownership and focusing on impact.

How can I develop high agency?

You can develop high agency by taking ownership of your projects, staying curious and proactive, embracing challenges, communicating clearly, and focusing on impact.

Why is trust important in fintech?

Trust is crucial in fintech because it involves handling sensitive financial data and working with diverse stakeholders. Building trust ensures smooth collaboration and stakeholder buy-in.

Can you give an example of high agency in action?

When faced with a regulatory hurdle during a product launch, taking ownership and finding a creative solution helped us launch successfully, demonstrating high agency.

Conclusion: Chart Your Course with High Agency

In the wild seas of fintech, high agency is your compass and anchor. It empowers you to navigate uncertainties, build trust, and drive innovation. Remember, the key is to take ownership, stay curious, embrace challenges, communicate clearly, and focus on impact.

Don’t sail this journey alone. Share your thoughts, ask questions, and join the conversation in the comments below. And if you found this post helpful, don’t forget to like and share it with your network. Let’s navigate the fintech waves together!